JanetGomez_01
May 23, 2026
"Shipping put me off ordering"
I was going to order a shirt earlier this week, but when I got to checkout the shipping cost was way higher than I expected. I sat on it for a bit and came back later that day, but it still made the whole order feel not worth it, so I ended up leaving it. Frustrating, especially from a big club shop.
Ana.jefferson
May 10, 2026
"Decent site, just a bit clunky"
mancity.com is nice to look at, and there’s plenty of news, match updates, and club stuff to scroll through. But it can feel a little crowded sometimes. If I’m trying to find tickets or basic club info, it takes more clicks than I’d expect. A few pages have loaded slowly for me here and there too. It’s not a bad website at all, and compared to some other club sites it probably... but yeah, it could definitely be smoother to use.
Janice_googe02
April 21, 2026
"Still waiting for an update"
So... I’m still waiting for any update on my parcel. I haven’t received any new tracking information, and it’s getting a bit frustrating not knowing where it is or when it might arrive.
darrencradduck6773
April 17, 2026
"Return was okay, but a bit slower than I expected"
I ordered a shirt from mancity but had to send it back because the sizing wasn’t quite right. The return form wasn’t hard to find, but maybe it’s just me, the actual steps felt a little confusing at first. I did get my refund eventually, it just took longer than I thought it would. Customer service did reply, but not exactly quickly. Overall, it wasn’t a terrible experience, just something that could definitely be a bit smoother.
amanda_Stout82
April 13, 2026
"Hospitality package really didn’t feel worth it"
I booked the hospitality package through mancity.com and came away disappointed. The seats were fine, nothing special, but the food was cold and the service took ages. For what it cost, I expected it to feel a lot more premium. Instead, it felt like a regular match day experience with a much bigger bill, and whenever something wasn’t right, it kind of felt like they made it my problem rather than sorting it out.
jeannie1998
March 21, 2026
"Not great for the price, honestly"
I really wanted to like this shirt, and at first I thought it looked decent enough. But after actually wearing it, the quality just feels bad, especially for what it costs. The fabric is thin and cheap-feeling, which is disappointing. Maybe it’s fine for a quick casual wear, but i wouldn’t buy it again
catherine-Haecker
March 20, 2026
"Constant Buffering and Robotic Support"
The streams keep buffering and the picture gets blurry all the time, which makes it really frustrating to watch anything. I tried reaching out about it too, but the email responses felt like they were written by robots and didn’t actually help. Just not worth the hassle for me.
WandaCharles_60
March 17, 2026
"Checkout Was Super Frustrating"
Not gonna lie, trying to buy a shirt on this site was really annoying. The checkout kept freezing when I got to the payment step, and I had to start over twice. After all that, I still never got an order confirmation, so I’m not even sure what happened.
Domingo_obrion81
March 09, 2026
"Just a heads up for anyone ordering..."
Just a heads up for anyone ordering here: I had an issue with my order and tried reaching out to support twice. The first email didn’t get a response at all, and the second one got a generic copy-paste reply days later that didn’t really answer anything. It was frustrating since I only needed a simple update. I’d say if you have an order problem, be prepared to wait or maybe try another contact method if they offer one.
Thomas.forshey
February 23, 2026
"Decent atmosphere, but a bit of a stressful visit"
Went to the Etihad for a home game and I thought it would be a smoother experience. The view from our seats was great and most of the staff were fine, but getting in took forever and everything felt a bit chaotic. The food queues were all over the place, and it felt like things were being handled carelessly, especially with people being pushed around and no one really directing the lines properly. Prices inside were steep too, which didn’t help. The atmosphere was decent once the match got going, but overall it felt more stressful than it needed to be. I’d maybe go again, but I’m definitely not in a rush.
ida.Pietrafesa
February 19, 2026
"Too Much Hassle for Basic Matchday Info"
I tried using mancity.com to check matchday details and it was frustrating. I just wanted simple stuff like kick-off times and entry info, but everything felt harder to find than it should’ve been. The pages were loading slowly, I kept ending up going in circles, and on top of that I had to deal with repeated verification checks, which got really annoying fast. For a club this big, the site should be much clearer and easier to use, especially on matchday. It really wasn’t helpful at all.
MichaelSmith_82
February 09, 2026
"Worked, but the wait was frustrating"
It did work in the end, but the scanning took way longer than I expected. I was glad it eventually got the job done, but i felt impatient by the time it finished.
CharlieDavis_05
February 08, 2026
"Well... the shirt looked really nice in..."
Well... the shirt looked really nice in person, but it ran a bit smaller than I expected. I’d probably size up next time...
CamillaSchroder_69
February 07, 2026
"Pretty good for watching City games"
I usually use Manchester City FC for live streams, and it works well most of the time. Every now and then it’ll buffer or drop out for a bit, usually right when something important is happening, which is kind of frustrating. It’s not a huge problem overall, just annoying when you’re properly into the match.
glenda2005
February 05, 2026
"Some decent deals, but kinda hit or miss"
I’ve found a few deals that worked fine, but the codes don’t always come through. Sometimes they’re good, sometimes they just don’t work, so it’s a bit of a toss-up
roger.Deyo
January 31, 2026
"It feels like they barely listen…"
It feels like they barely listen to the fans these days. I used to feel like feedback mattered, but lately it just seems ignored. Disappointing overall.
hello_ana409
January 19, 2026
"It feels like every game I…"
It feels like every game I want is always sold out here. I even try checking early, and somehow it’s still gone. Maybe I just have bad timing, but it’s frustrating
RayBalk_12
January 16, 2026
"I ordered from them thinking it would be…"
I ordered from them thinking it would be a normal experience, and at first everything seemed fine. Customer service was polite enough when I reached out, and I figured it would all get sorted without much hassle. After a bit of back and forth and a lot of waiting, though, the refund they said would be processed just never showed up. Frustrating overall.
jackson_Roland04
January 14, 2026
"I’m still waiting days later, which is really…"
I’m still waiting days later, which is really frustrating. It seemed like everything would be quick and straightforward at first, but once I went through with it, the experience felt totally different. Kind of gives me that bait-and-switch feeling, honestly.
rose1986
January 10, 2026
"Expected a lot more from the City shop"
I went on mancity.com looking for a gift, and my gut feeling straight away was that the selection was weak. It felt like mostly the same shirts and a handful of basic bits, with not much variety at all. Sizes were limited, there wasn’t a great choice for kids, and the nicer items looked like they were already gone. For a club this big, I expected a much better range. I ended up leaving without buying anything, which was disappointing.